Reference

What You Agree To When You Use 84 BD

These terms set out how your 84 BD account works — what we allow, what we don't, and what happens when something goes wrong.

Applies to all accountsbKash, Nagad, Rocket coveredBangladesh-eligible regions onlyUpdated without prior noticeOne account per person
84 BD What You Agree To When You Use 84 BD
TERMS CONTACT

Reach Us About These Terms

If something in these terms is unclear, or you think an account action was taken in error, our support team can walk you through it. We handle account queries via live chat and email — response times vary, so for anything urgent, live chat is faster.

Live Chat Open the chat icon inside your account dashboard. Available during active lobby hours for account and terms questions.
Email Support Send your query to our support address listed in your account profile. Include your registered wallet number for faster matching.
Account Help Centre Our help section covers common terms questions — account limits, wallet rules, and what triggers a review. Check there first.
ACCOUNT SECURITY

How We Protect Your Account and Data

Account security at 84 BD starts with how you log in. We use OTP verification tied to your registered mobile number — each session requires a fresh code, so access without your phone isn't possible. If we detect unusual activity, the account is flagged for manual review before any withdrawal is processed. You can update your security contact number from your account settings, but we'll send a verification step to both the old and new numbers before the change is saved.

OTP Login Every login uses a one-time code sent to your registered mobile. No code, no access — this applies even if someone has your password.
Withdrawal Verification Before releasing funds to your bKash, Nagad, or Rocket wallet, we confirm the account name matches the wallet registration on file.
Data Retention We hold your account data for as long as your account is active, plus a period required by our platform obligations. You can request a summary of what we hold by contacting support.
Account Closure Requests To close your account and request data removal, contact support via live chat or email. Pending balances must be withdrawn first — we can't process closure with an active wallet balance.

Common Questions About Our Terms

A few things we hear often from people reading these terms for the first time. If your question isn't here, live chat is the fastest way to get a straight answer.

Anyone in an eligible region where accessing our platform is permitted by local law. It's your responsibility to check whether this applies to your location before opening an account.

No. Each person is allowed one account. Duplicate accounts are suspended on detection, and any balance in the duplicate account may be forfeited pending review.

Withdrawals are held until wallet ownership is verified. Contact support with your bKash-registered details and we'll work through the verification step with you.

Yes. We post updates to this page and continued use of your account means you accept the new terms. If you don't agree, withdraw your balance and request account closure before the change takes effect.

Send a request through live chat or email, citing your registered Nagad or Rocket number. We'll confirm what data we hold and share it in line with our retention policy.

Unusual login patterns, wallet name mismatches, or activity that doesn't match your account history can trigger a review. During a review, withdrawals are paused until the check is complete.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.